Policies

PAYMENT

We accept payment methods included in Shopify Payments. 

All prices are in Canadian Dollars (CAD) and we do not charge tax. 

PRIVACY POLICY

We respect your privacy and will not sell or distribute your name, email address or delivery address.

SHIPPING/DELIVERY

Orders will be processed within 2 to 5 working days following the order. You will receive an email confirmation when your order is shipped or delivered. We are not responsible for packages where the delivery address was incorrectly provided. Please review your order confirmation email and advise us of any changes to address immediately. If an order is returned due to an incorrect address being provided, we will issue a refund immediately. Shipping costs will not be refunded. 

Free local delivery is offered in Sault Ste. Marie, Ontario for orders over $50.00. There is a $5 local delivery fee for orders under $50.00. There is a $10 local delivery fee for orders outside of the delivery radius.

All orders outside of Sault Ste. Marie over $150 will have free standard shipping. All orders over $51 will be charged a discounted rate of $9 shipping for standard shipping. Orders under $51.00 will have carrier rates applied. For express options, rates will be automatically calculated with Canada Post.

Orders to the United States will be offered Canada Post carrier rates. The customer is responsible for all duty and import charges. We currently do not offer shipping outside of North America, but our books are available on Amazon worldwide. 

RETURNS

All purchases are final sale. If our book or any of our products arrive damaged, with errors, or in poor quality, we will replace it for you or work out a suitable solution.

If you have any issues with your order, please email info@bowandbearco.com with your order number. 

Shipping and handling charges are not refundable.